T&C / FAQ

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Want to enjoy food / entertaining and not have to worry about anything?

At Gold Coast Private Chef we take care of every event to ensure a seamless experience for our clients.

Our comprehensive service includes the provision of all essential equipment, from elegant plates to quality cutlery.

 You can rest assured that we will handle the logistics, allowing you to focus on enjoying your special event.

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T&C

Gold Coast Private Chef terms and conditions

We require a 30% non refundable deposit to hold the date. Unless the booking is made within a week from the event I require 50%, 


Two days before the event we require the remaining balance


Any changes to my menus may encounter an additional charge.


Children under 12 are able to be catered with main and dessert.


Travel cost will be included in the quote as this will vary.


Gift vouchers they must be used within 6 months and cannot be used on the major public holidays and the person receiving the voucher must give enough notice to lock in the date they would like to choose.


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Frequently Asked Questions

  • Do you set the table ?

    Most definitely do, We will use our plates,  placemats, napkins and cutlery. 


    We will set the table and reset at every course so you have frest cutley for every dish. 

  • Do you bring all your pots and pans ?

    Yes, We bring all the equipment we will need for the event,.

  • What time do you arrive to set up

    This will all depend on the size of event and where,  but generally 1.5hrs before. 

  • What type of payment methods do you accept?

    We use Stripe, so this is linked to the invoice for convenience 

  • How much of a Deposit do you require

    I require a 30% non refundable deposit to hold the date, Unless the booking is made within a week form the event I require 50%, 


    Two days before the event I require the remaining balance.

Privacy policy

Gold Coast Private Chef is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.


What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via our website www.gcprivatechef.com.au, from media and publications, and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.


Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

•          For the primary purpose for which it was obtained

•          For a secondary purpose that is directly related to the primary purpose

•          With your consent; or where required or authorised by law.


Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.


Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

•          Third parties where you consent to the use or disclosure; and

•          Where required or authorised by law.


Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.


Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Gold Coast Private Chef will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.


Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.


Policy Updates

This Policy may change from time to time and is available on our website.


Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

GOLD COAST PRIVATE CHEF

PO 311 / 241 CENTRAL STREET LABRADOR QLD 4215

0432206417


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